Product Overview is rated “Dangerous” with 1

1:00 pm 17/9/20 Bought new Canon Pixma TS3160 printer and put in it to my home windows 7 pc utilizing a usb connection. The machine printed the take a look at web page completely as soon as setup was full. Once I tried to make use of the scan facility, I acquired an error message, stating “You want a WIA driver for this machine. Please set up it from the set up CD or producer’s web site and check out once more.’ So, I reinstall from the CD. Similar. So I set up from the web site. Similar. I communicate with Rachel in assist. After re-doing every little thing I’ve already finished, no change. I attempt to discover info on Canon’s web site: half their pages say the mannequin doesn’t exist. 18/9/20 I once more contact assist, Jerico takes the decision. Mr understanding who doesn’t hear! I’ve to repeatedly tyell him the working system is home windows 7 as a result of he retains telling me about non-existent jewels and apps, telling me this particular person have to be deaf or too filled with his personal significance to really hear. I redo every little thing I did myself and what Rachel instructed me to do, all of the whereas telling him this – and the outcome we are going to see, however he carries on regardless!
If I attempt to use the printer’s personal scan facility software program, I’m instructed {that a} usb cable is unplugged (it isn’t – the printer simply completed printing but ANOTHER take a look at web page.)
Jerico has me leaping by means of hoops, adjusting this, adjusting that – nothing!
I defined that I used to be at work, the workplace was/is stalled till this problem could be solved (I now have 2 full days backlogged – nonetheless with no working scanner) and that I used to be the sufferer of against the law and wanted to scan paperwork to ship to the police,
“I perceive” varieties Jordan.
I do not perceive how this firm remains to be in enterprise. I believed HP had been the worst, my opinion has now modified! Keep away from Canon in any respect prices!
Would not deserve ANY stars!

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