Medi-Cal: Contact Medi-Cal

The Phone Service Heart (TSC) is out there 8 a.m. to five p.m., Monday via Friday, besides nationwide holidays. Border suppliers and Out-of-State billers billing for in-state suppliers, name (916) 636-1200.

For sooner entry to TSC sources, please seek advice from the next assist guides:

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The Automated Cellphone Heart is out there 7 a.m. to eight p.m., seven days a week. For directions on utilizing the Automated Cellphone Heart, seek advice from the Supplier Telecommunications Community (PTN) part of the supplier guide. extra…

Medi-Cal Supplier Web site and Methods Upkeep Window

The conventional upkeep window for the Medi-Cal Supplier web site and programs is midnight to 2 a.m. This timeframe is used to use system modifications and updates. Transaction Providers on the Medi-Cal Supplier web site will not be accessible for suppliers to carry out transactions throughout this time. For additional data associated to the upkeep window, contact the TSC at 1-800-541-5555.

Prolonged mainframe upkeep happens on the second Sunday of each month from 2 a.m. to six a.m., on the newest. The System Standing web page can be up to date when the upkeep is accomplished. Throughout the prolonged window, the Medi-Cal Level of Service (POS), Automated Eligibility Verification System (AEVS), Supplier Telecommunications Community (PTN) and sure Transactions Providers on the Medi-Cal Supplier web site will not be accessible.

Stroll-Up Claims Supply Deal with

This location doesn’t settle for declare types or different arduous copy data from beneficiaries.

Delivery and receiving hours of operation are 8 a.m. to five p.m., Monday via Friday besides holidays. All hand-delivered Medi-Cal claims and correspondence are to be delivered and addressed to California MMIS Fiscal Middleman on the following location:

California MMIS Fiscal Middleman
820 Stillwater Highway
West Sacramento, CA 95605-1630

Place claims and correspondence within the mail bin positioned contained in the doorway of the warehouse double doorways, positioned on the floor stage by the loading space. There’s a sign-off sheet subsequent to the bin for couriers to fill-in their title, firm, variety of envelopes being delivered in addition to the date and time.

The safety desk within the foyer of the 820 constructing doesn’t settle for hand delivered claims and correspondence.

Written Correspondence

Need assistance with a recurring billing subject?   Write to us at:

California MMIS Fiscal Middleman
Attn: CSU
P.O. Field 13029
Sacramento, CA 95813-4029

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Have a lacking, misplaced or returned warrant?   Write to us at:

California MMIS Fiscal Middleman
Attn: Money Management
P.O. Field 13029
Sacramento, CA 95813-4029

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Out-of-State Supplier Help: (916) 636-1960

Out-of-State Supplier Help providers can be found 8 a.m. to five p.m., Monday via Friday, besides holidays.  extra…

Small Supplier Billing Help: (916) 636-1275

Out-of-State Supplier Help providers can be found 8 a.m. to five p.m., Monday via Friday, besides holidays.  extra…

Medi-Cal Beneficiaries

The Medi-Cal Contacts web page of the Division of Well being Care Providers (DHCS) web site affords necessary contact data and Medi-Cal sources and well being data for people, households, youngsters with particular medical situations and seniors needing private care.

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