Amazon’s metrics assist hold sellers aligned with the corporate’s total mission of excellent service for all prospects. However the technique of managing and optimizing buyer suggestions, product critiques, and total vendor rankings will be time-consuming.
For Amazon sellers, managing critiques, rankings, and suggestions will be time intensive.
Happily, third-party software program platforms may also help. On this put up, I’ll checklist 11 distributors that assist Amazon sellers handle buyer suggestions.
Suggestions Genius permits Amazon sellers to robotically ship emails to prospects to ask for suggestions and product and vendor critiques, as soon as their package deal has arrived. Worth: Free to $250 per 30 days. 30-day free trial.
AMZShark is a sturdy Amazon vendor device to trace gross sales, discover new product niches, discover key phrases, and far more. AMZShark provides sellers the power to obtain automated emails when destructive or impartial suggestions or evaluation is posted on their Amazon account. This permits sellers to react rapidly to the shopper, to resolve the problem. Worth: First month is $10; $299 per 30 days afterward.
Sellics claims to be “the all-in-one device for Amazon sellers.” For managing suggestions, sellers can use Sellics to (a) obtain fast updates when critiques are posted, (b) prioritize critiques of their account by most damaging, and (c) reply to critiques instantly from their Sellics account. Worth: $77 to $499 per 30 days; 14-day free trial.
FeedbackFive is targeted on serving to sellers handle their suggestions and critiques throughout all worldwide Amazon marketplaces. Utilizing FeedbackFive, sellers can (a) automate emails to prospects asking for suggestions, (b) obtain alerts on all suggestions and critiques, (c) take away unhealthy suggestions, and (d) flip optimistic suggestions into extra gross sales. Worth: Free to $59.99 per 30 days.
BQool Suggestions Central
Accessible to sellers on all worldwide Amazon marketplaces, BQool supplies instruments to (a) ship automated emails, (b) obtain automated updates for particular conditions, (c) evaluation your total suggestions and evaluation well being, and (d) solicit prospects for extra gross sales. Worth: $10 to $100 per 30 days. Free 30-day trial.
ZonGuru is one other all-in-one Amazon device. The suggestions portion focuses on giving sellers the power to automate emails to prospects. When supply monitoring is prepared, ZonGuru sends a personalised electronic mail. When the package deal arrives, it sends one other, asking for suggestions. Lastly, sellers can use ZonGuru to automate customized emails to their prospects to create extra gross sales. Worth: $35 to $119 per 30 days; 7-day free trial.
AMZAlert is an Amazon vendor device for receiving updates on virtually something you may consider. From destructive evaluation monitoring to critiques being deleted to product ranking modifications, AMZAlert supplies Amazon sellers with the info to make good selections. Worth: $35 to $200 per 30 days. Free 10-day trial.
My Vendor Pal
My Vendor Pal provides a singular characteristic that sends a textual content message to sellers as new product critiques and buyer suggestions arrives. Worth: Free to $165 per 30 days; 7-day free trial.
AMZFinder has two useful instruments. One permits sellers to observe critiques. The second provides sellers the power to request suggestions. AMZFinder robotically matches product critiques with orders in order that the vendor can simply attain out to prospects, to handle unhealthy critiques. Worth: Free to $99 per 30 days.
Included in AMZSuite is Suggestions Sentry, which compiles all buyer suggestions into one interface. Sellers can then create automated requests for destructive and impartial critiques to be eliminated. Worth: $79 per 30 days.
Overgrowth’s intuitive electronic mail follow-up system permits sellers to succeed in out to prospects for product critiques and suggestions. Sellers can obtain instantaneous updates through electronic mail or textual content when critiques and suggestions happen. Worth: $79 to $499 per 30 days; 14-day free trial.